All products are shipped from our duty-free warehouse in Miami, Florida, USA (1800 NW 70th Ave, Miami, FL 33126).

Our estimated delivery date depends on a number of factors, including the destination address and the time it takes us to assemble and prepare your item for shipping.

Delivery time = processing time + transport time

  1. Processing time: 1-2 working days
  2. Transport time: 

1. How do I track my order?

After your order has been dispatched, we will send you an email with the appropriate tracking number. You can copy the tracking number and search for it in the link below. Please wait 1-2 business days for tracking information.

Click on the tracking link >> Order Tracking

2. Do I have to pay taxes?

Each product is shipped directly from our duty free warehouse and each customer is exempt from paying additional customs duties throughout the shipping process. In the rare event that import duties are required, please contact us.

3. What if the parcel doesn't arrive?

If you have not received your parcel after 15 days of delivery, please contact us at We will send you a new one or a full refund.